1. General Provisions
This Policy has been developed in accordance with the requirements of the current legislation of the Russian Federation, including the provisions of Federal Law No. 152-FZ of July 27, 2006 «On Personal Data» and is a publicly available document.
The Policy applies to the following legal entities belonging to the KARAKAN INVEST Group of Companies (hereinafter referred to as the Operator, also collectively referred to as the KARAKAN INVEST Group of Companies and Operators):
- Limited Liability Company «KARAKAN INVEST» (OGRN 1107746715856);
- BELKOMMERTS Limited Liability Company (OGRN 1114205001350);
- Closed Joint Stock Company «Shakhta Belovskaya» (OGRN 1024200539880);
Operators shall make it their most important goal and condition for carrying out their activities to respect human and civil rights and freedoms when processing personal data, including protecting the rights to privacy and personal and family secrets.
This Personal Data Processing Policy (hereafter referred to as ’the Policy’) applies to all information obtained by the Operators about visitors to the website https://karakan-invest.ru/en/.
2. Key Terms Used in the Policy
Automated Personal Data Processing is the personal data processing using computer technology;
Blocking of Personal Data is the temporary suspension of the processing of personal data (except in cases where processing is necessary to clarify personal data);
A Website is a collection of graphic and informational materials, as well as computer programs and databases that ensure their availability on the Internet at https://karakan-invest.ru/en/ network address;
Personal Data Information System — a set of personal data contained in databases and information technologies and technical means that ensure their processing;
Personal Data Anonymisation is an action that makes it impossible to determine whether personal data belongs to a specific User or another personal data subject without using additional information;
Personal Data Processing is any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), anonymisation, blocking, deletion, destruction of personal data;
Operator is a legal entity that independently or jointly with other persons organizes and/or performs the personal data processing, as well as determines the purposes of personal data processing, the composition of personal data to be processed, and actions (operations) performed with personal data;
Personal Data — any information relating directly or indirectly to a specific or identifiable User of the website https://karakan-invest.ru/en/;
A User is any visitor to the https://karakan-invest.ru/en/ website;
Provision of Personal Data — actions aimed at disclosing personal data to a specific person or a specific group of persons;
Personal Data Distribution — any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or to allow an unlimited number of persons to access personal data, including the release of personal data in the media, posting on information and telecommunications networks, or providing access to personal data in any other way;
Cross—border Transfer of Personal Data is the transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity;
Personal Data Destruction — any actions resulting in the irretrievable destruction of personal data with no possibility of further restoration of the content of personal data in the personal data information system and/or the destruction of physical media containing personal data.
3. The Operators may process the following Personal Data of the User:
- Last name, first name, patronymic (only if the Website User independently indicates this information in the «Comment» field on the website in the «Coal Order» section located at: https://karakan-invest.ru/en/buyer/request/);
- email address;
- mobile phone number;
The website also uses session cookies to ensure the normal operation of the website, including the collection of anonymized data about website visitors using Internet statistics services (Yandex Metrica).
Detailed information about the use of cookies is available at: https://karakan-invest.ru/en/cookie/. In doing so, the Website does not collect or transfer personal data to third parties via cookies.
The above data is further combined in the text of the Policy by the general concept of Personal Data.
4. Purposes of Personal Data Processing
Operators do not collect or process any Personal Data that is not required to achieve their goals, and they do not use Personal Data for any purposes other than those defined herein.
The Operators ensure the accuracy, sufficiency and relevance of Personal Data with regard to to the purposes of Personal Data Processing.
Operators take all reasonable measures to maintain the relevance of the Personal Data to be processed, including, but not limited to: exercising the right of each subject to receive their Personal Data for review (except in cases where this right is limited by the Federal Laws) and require Operators to clarify, block or destroy them if the Personal Data is incomplete, outdated, inaccurate, illegally obtained or is not necessary for the stated purposes of processing.
The purpose of Personal Data Processing is to fulfill obligations to customers, employees and partners of the company, to ensure the fulfillment of contractual relations, personnel records, services and compliance with legal regulations.
The purpose of the User’s Personal Data Processing is to provide the User with access to the services to order coal.
Anonymized User data collected via Internet statistics services is used to collect information about User actions on the site, improve the quality of the site and its content.
5. Legal grounds for personal data processing
The Personal Data Processing is carried out with the Personal Data Subject’s consent to the processing of their personal data, including via automation systems. The Personal Data Processing is required to achieve the purposes provided for by the applicable laws of the Russian Federation, as well as to perform the functions, powers and duties assigned to the Operators by law.
The Operators process the User’s Personal Data only if it is filled in and/or sent by the User independently through special forms located on the website https://karakan-invest.ru/en/.
By filling out the appropriate forms and/or sending their personal data to the Operators, the User agrees with this Policy.
The Operators process anonymized User data if this is allowed in the User’s browser settings (cookie storage and the use of JavaScript technology are enabled).
6. The Procedure and Terms of Collecting, Storing, Transferring and Other Types of Personal Data Processing
The Personal Data Processing is carried out by Operators, including via automation tools. The following actions are performed with Personal Data:
- collection;
- storage;
- processing, including recording, systematisation, accumulation, storage, clarification (updating, modification), extraction, use, transfer (provision and access, as well as distribution with the additional consent of the subject of personal data), anonymisation, blocking, deletion and destruction.
The Operators do not carry out cross-border transfer of personal data.
The Operators are entitled to entrust the Personal Data Processing to other persons upon the Personal Data Subject’s consent, unless otherwise provided by the Federal Law, under the agreements made with such persons. If Operators entrust the Personal Data Processing to other persons under agreements, an essential condition of such agreements shall be the obligation for those persons to ensure the confidentiality and security of Personal Data during its processing.
Should the unlawful processing of the Personal Data be confirmed, the Operators shall cease the unlawful processing of the Personal Data or ensure that the unlawful processing of the Personal Data is ceased.
The Operators destroy or anonymise Personal Data:
- upon achievement of the purpose of Personal Data Processing or in case there is no longer a need to achieve the purposes of Personal Data Processing;
- if the subject of Personal Data withdraws consent to the processing of their personal data (as of the date of receiving the subject’s consent withdrawal, if the storage of such data is no longer required for processing purposes, or as of the date of the subject’s request to terminate the processing of their Personal Data);
- at the request of the subject of personal data or the authorised body for the protection of the rights of subjects of personal data in the event of the discovery of unlawful actions involving personal data, when it is not possible to eliminate the relevant violations (i.e. it is impossible to ensure its legality).
7. Measures to Ensure the Personal Data Security During Its Processing
The security of Personal Data processed by Operators is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of Personal Data Protection.
To protect the Personal Data, Operators implement the following organizational and technical measures:
- regulated access of employees to databases containing the Personal Data;
- backup of information in order to restore any Personal Data that has been modified or destroyed due to unauthorized access to it;
- application of software and technical means of information protection in the Personal Data information systems necessary to meet the requirements for the Personal Data protection;
- accounting for machine-based Personal Data carriers;
- access control to the premises where the Personal Data is processed;
- assessing the effectiveness of the protective measures used at least once a year;
- ensuring that the Operators’ employees who directly process personal data are familiar with the provisions of the Russian Federation legislation in the field of Personal Data, including the requirements for the Personal Data protection, the Operators’ internal administrative documents relating to the Personal Data processing, and/or training such employees.
The Operators ensure the Personal Data safety and take all possible measures to prevent access to the Personal Data for unauthorized persons.
The User’s personal data is not transferred to third parties, except in cases related to the implementation of current legislation.
8. Miscellaneous
The User may receive any clarifications on issues of interest related to the processing of their Personal Data by contacting the Operator at the Operator’s email address located in the «Contact Us» section: https://karakan-invest.ru/en/company/contacts/.
In case of inaccuracies in the Personal Data, the User can update it independently by sending a notification to the Operator’s email address located in the «Contact Us» section: https://karakan-invest.ru/en/company/contacts/ marked «Coal order_Updating personal data».
The User can revoke their consent to the processing of their Personal Data at any time by sending an e-mail notification to the Operator to the Operator’s e-mail address located in the «Contact Us» section: https://karakan-invest.ru/en/company/contacts/ marked «Withdrawal of consent to the Personal Data Processing».
This document will reflect any changes to the Operator’s Personal Data Processing Policy. The Policy is valid indefinitely until it is replaced by a new version.
The current version of the Policy is freely available online at https://karakan-invest.ru/en/privacy/.
Date of update:
04.07.2025